In a Cisco Unity Express environment, voice-mail users are added to the Cisco Unity Express system and assigned at least one mailbox. Each user account is configured with different characteristics; such as being configured to notify a cell phone when an urgent voice-mail message arrives. This course describes how to manage Cisco Unity Express user accounts. This course also introduces the Cisco Unity Express Auto Attendant. Many businesses require an automated system for processing inbound calls. This type of service is referred to as an automatic attendant. This course describes the Cisco Unity Express Auto-Attendant application.
- Describe the host system setup
- Describe the characteristics of Cisco Unity Express mailboxes
- Describe the Cisco Unity Express Message Notification feature
- Describe how to configure the Cisco Unity Express privileges
- Describe the Cisco Unity Express VoiceView Express feature
- Recognize the steps to configure systemwide Integrated Messaging
- Configure a Login Policy in Cisco Unity Express
- Identify the features of the Cisco Unity Express Auto-Attendant application
- Describe the steps to configure the Cisco Unity Express Auto-Attendant
- Describe the characteristics of Cisco Unity Express prompts
- Describe the characteristics of Cisco Unity Express scripts
- Determine how to manage Cisco Unity Express application ports in a given scenario
- Determine how to configure Cisco Unified Communications Manager Express and Cisco Unity Express in a given scenario
- Configure the Auto-Attendant
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