This program is a perfect blend of complete behavioral science and verbal as well as managerial skills which help one to cope with the future challenges and needs of the industry.
Get the Basics Right (2 hours)
- Pre-Assessment: Employer / Employee expectations
- SWOT Analysis
- Importance and use of SWOT for growth
Interpersonal Communication (3 hours)
- Importance of Interpersonal Communication
- Communicating with various types of Personalities
- Life Positions and Transactional Analysis
Perception and Attitude (3 hours)
- Perception
- Factors influencing perception
- Perception and its application
- Test your perception
- Building Positive Attitude
- Importance of Positive Attitude
Decision Making Ability and Creative Thinking (3 hours)
- Decision making ability
- Smart Decision for success in life
- Decision Making Process
- Techniques of Decision Making (Six thinking hats)
- Rationality in Decision Making
- Lateral Thinking
- Creative Thinking
- Personal check
Team Building and Leadership (3 hours)
- Team and Group
- Team Building
- Understanding Team dynamics
- Prevention of conflicts
- Characteristics of a true Leader
- Leader’s Role; Leading self and others
Basic Business Etiquette (3 hours)
- The first impression & Image building
- Role of Non-Verbal Communication
- Email Etiquette
- Telephone Etiquette
Time Management (3 hours)
- Importance of time management
- Dimensions of time
- Time Wasters
- Planning and organizing
- Things to do
Post Assessment
- Quiz
- Personality Test
- Presentation, Extempore and Group Discussion test
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