ITIL Expert Pre-Preparatory Training

The ITIL Expert Certification is primarily focused at senior IT staff or staff moving to management positions in IT. The Intermediate - Expert level training deep dives in to how IT processes are defined, the roles within those processes, and how IT ensures that its activities are aligned with business objectives.

Selecting the right Track

The “ITIL Expert” is the capstone certification of a set of 4 or 5 intermediate certifications - depending on the path you choose. Each intermediate module delves deeper into specific aspects of ITIL. There are two Intermediate tracks you can choose to reach the Expert level.

1. Service Lifecycle Track (management focused - 5 modules)
2. Service Capability Track (process focused - 4 modules).

This training serves as a refresher for your Foundation knowledge, sets a solid foundation for both the Capability and Lifecycle tracks, goes beyond - to key Intermediate level concepts and will also help you choose the right path relevant to your career profile.

Build a SOLID Foundation

The ITIL Expert level is challenging. This modular certification structure builds on your Foundation level of knowledge and traverses deep into key areas of the ITIL Framework. This Pre-Course Preparatory module reinforces your Foundation level knowledge and also covers key areas of the ITIL Intermediate level which are referenced throughout the Intermediate and Expert level.

This pre-course Preparatory training for you if you:

• Are considering going for the ITIL Expert
• Completed the ITIL Foundation a long time ago
• Completed the Foundation through self-study
• Suspect there may be some knowledge gaps
• Forget some of the concepts or basic terminology
• Are unsure which path to take to expert

Pre-requisites for ITIL Intermediate / Expert

For all the ITIL Advanced certifications (Practitioner / Intermediate / Expert) the ITIL Foundation Certificate is pre-requisite – which must be furnished as documentary evidence. It is recommended that candidates have at least 2 years experience in IT at the Intermediate level and around 5 years experence for the Expert level of ITIL.

Registration details

•  Location: Dubai
•  Date: May 06 2017 (Weekend)
•  Price : AED 500

Attend this training to refresh your basic concepts and to build a solid foundation for the ITIL Expert.

Due to limited seats, this training is strictly invite-only.

Please contact the course co-coordinator to register your interest to confirm your seat.

Career Path

IT business managers, project managers, business analysts, consultants and IT staff undertaking ITIL / ISO 20000 implementation in the organization.