Learning & Development Coordinator

Job Summary

The position supports the learning and development of colleagues through the delivery of trainings as well as promotes colleague engagement through active participation in colleague activities

Deliver Learning and Development Programs to Colleagues

• Prepare training requirements
• Deliver brand training programs and property-specific modules to colleagues
• Assist in training needs analysis and development of property-specific programs
• Coordinate with leaders and department trainers to record departmental training activities and assist in their training requirements
• Liaise with external training providers
• Ensure upkeep of training room and proper ordering and inventory of training supplies
• Maintain accurate training records and reports

Supervise the Internship Program

• Oversee Hotel Internship Program
• Build strong partnerships with schools
• Recruit, orient, and train all trainees who can be potential colleagues
• Maintain accurate records of interns (including MOAs, medical records, job task checklist, evaluations)

Qualifications

Knowledge and Experience

• Degree in communications, hospitality or related field
• Previous training experience preferably in the hotel industry
• Strong working knowledge of Microsoft Powerpoint, other MS applications, and video-creation software

Competencies

• Excellent presentation and training skills
• Good interpersonal skills with ability to communicate with all levels of colleagues
• Very good communication skills in English both spoken and written
• Very good organizational skills and has attention to details
• Creative and tech-savvy