Business Consultant - Hospitality

Job Summary

As a Business Consultant, You will apply your industry knowledge to help our partners optimize their business. You will demonstrate strong analytical skills to build and position as a trusted partner. you will be a trusted key advisor for our partners. You will provide insights and factual data to help drive solutions.

Responsibilities:

• Tasked with analyzing current results, presenting findings and creating solutions to direct the hotels towards reaching their goals across a broad set of agendas.
• Work remotely and collaborate with clients to envision, design and deliver innovative solutions to create business value for our partners.
• Provide strategic leadership to the Hotel’s functions to drive and deliver high performing solutions focused on continuous improvement and innovation across our people, systems and processes.
• Achieve performance objectives by ensuring effective processes are in place and drive continuous improvement by proactively monitoring operational performance. Report on key performance indicators across relevant metrics for the hotel.
• Engage with the hotel partner, framing business questions, developing innovative solutions, analyzing study findings, and interpreting results in terms of impact to the partner’s ability to perform better financially.
• Analyze key metrics to develop and implement solutions for the hotel.
• Create reports and key insights based on analysis of hotel performance and hotel.
• Develop, maintain and own the relationship with the clients.
• Develop new business opportunities to Sales or Account Director through the proactive identification of follow-on work within the hotel partner, as well as in new leads.
• Provide opportunities for business development and strategic level consulting with clients.
• Lead the client’s conceptual direction and direct all brainstorming and strategic discussions.
• Proactively mentor, coach and share subject matter expertise with the hotel partner to elevate our capabilities in delivering world-class solutions.
• Proactively continue to strengthen subject matter expertise through on the job experience, participation in conferences and other forums for professional knowledge sharing.
• Develop project plan with timelines and deliverables and lead projects to successful completion on-time and within budget, from implementation to completion.

Requirements:

• Minimum of 5 years of previous experience including management and leadership in Revenue, Reservations or Sales roles in International Luxury Hotels.
• Ability to travel extensively (up to 40% of the month)
• Strong influencing skills (both upwards and downstream) with demonstrated success in leading and influencing change.
• Excellent people management skills / leadership ability.
• Ability to find solutions to problems and issues.
• Analytical & Numeracy skills – possesses the ability to draw conclusions and make decisions based on data.
• Consulting skills or prior consulting experience.
• Ability to work independently and in a remote work environment.
• Report writing & training delivery skills.
• Excellent command of written and spoken English, additional language is a plus